CRM CONCEPTS
What is CRM?
Normal business issues looked by organizations today
How CRM can help?
What CRM conveys to business?
Advancement of CRM
Business estimation of CRM
What CRM intends to you as a client?
Clients profiting from CRM
A perspective of accessible of CRM items from IT industry
Organization
Deals Cloud Concepts
Landing page, Tabs, Apps, Tab Home Pages, Record, Detail Page, Related records and Sidebar
Understanding Leads and Opportunities
Including A Lead
Including An Account
Alter An Account Record
Adding A Product To An Opportunity
Deals ID
Including A Task
Interface With Microsoft Outlook
Send And Add An Email
Logging A Call
Record Tab
Web to lead
Web to case
Task Rules
Automated message Rules
Deals robotization
Changing over A Lead
Group Contacts
Including An Opportunity
Including A Contact
Making A View
Movement History
Presenting A Case
Crusades Partner Roles Portals
Groups
Standard SFDC Applications
CRM Content
Babble
Learning
Privileges and Service Contracts
Answers
Client Portal Partner Portal
Force.com Sites
Deals force.com Overview
Diagram of items
Deals cloud and jigsaw
Administration cloud and Remedyforce
Social Chatter and Radian6
Custom Force.com, Database.com, Heroku
Application trade
Releases and valuing
Administration Cloud Concepts Create Case
Exploring and Resolving Cases
Conveying the Outcome
Robotize case administration
Catching and partner cases proficiently
Helping clients helping themselves
Enhancing efficiency
Oversee Cases
Security
Client Security and Authentication
Session Security Network
Security Tokens
Information Security
Standard Objects
Record
Individual Account
Contact
Lead
Battle
Opportunity
Statement
Item and Price Bank
Case
CRON Trigger
Overseeing Users
Profiles
Parts
Gatherings
Lines
Authorization Sets
Securing and Sharing Data
Question Level Security
Field-Level Security
Record-Level Security
Field Accessibility
Record Types
Computerize Business Process with Workflow Developing Approval Processes
Equations
Language structure
Question Formulas
Where Do I Use Them?
Work processes &Business Rules
Visualforce
Confinements
Best Practices
Predefined Function and investigation
Going Global
Divisions
District
Monetary standards
Propelled cash Management
Interpreting the User Interface
Import
Fare
Utilizing Analytics
Running Dynamic Reports
Custom Report Types
Dashboards
Logical Snapshots
Abrogating Link, Tabs and Label Sending Mass Email Importing Data
Import Data wizard
Peak Data Loader
From Command Prompt
Observing your Org
Investigate Logs
Email Logs
Login History
View Setup Audit Trail
Time-based Workflow
Planned Job
Outbound Messages
Import Queue
Mass Email Queue
Case Escalation Rule Queue
Qualification Process Queue
Mass Data Load Jobs
Propelled Topics:
Work.com
Worldwide Actions
Learning Apps
2 CRM Projects
Improvement
1. Empower Developing mode
2. review about Developer Console
3. Introducing Eclipse
4. Review about utilizing overshadowing and alternatives
5. Introducing subterranean insect and Maven in the overshadowing
OOPS(Object-situated programming)
1. MVC Architecture
2. Comparision of MVC to APPS
3. Oh no Basics
4. Lexical
5. Tokens
6. Identifiers
7. Varaibles
8. Information Types
9. Techniques
10. Access Modifiers
11. Comparission between Method/Function and Procedure
12. Classes
1. Formation of Variables
Getter Methods
Setter Methods
Formation of Methods
with Sharing
Without Sharing
13. Formation of Objects
14. Reference Variables
15. Constructors
16. Class Scope
17. Static Variables
18. Static Methods
19. Static Blocks
20. Last Variables
21. Last Static Variables
22. Clusters
23. Favorable circumstances and Disadvantages of Arrays
Zenith
24. Accumulations
Rundown Class and Method
Set Class and Methods
Guide Class and Methods
25. Select Option Class
. SOQL ( Object Query Language)
Gathering By
Having
Cutoff
Counterbalance
Refresh Lock
Parent to Child question Query
Tyke to Parent question Query
Total Result
26. Pressure of Database. Inquiry and static question
27. Administering limits for SOQL
28. DML activities
29. Database. DML activities
30 Compression of DML with Database.DML
31. Database. Spare Point
31. Database. Rollback activities
32. Legacy in Class
33. Superseding classes
34. Working with workbench
35.Writing a test classes
36.SOQl Governing breaking point
37.DML administering limit
38. DML on No . of records
39. Future Methods
40. Setup Objects
41. Non Setup Objects
42. Blended DML exemption
43. AsyncApexJob class
44. Clump Apex
Custom Iterable Class
Database.QueryLocator
Begin Method
executeMethod
finshMethod
Database.BatchableContext
Executing Database.Stateful Interface
Calling Future Methods
Making a future techniques in a cluster
Summoning callouts from Batch peak
Executing Database.AllowCallouts
Calling clump with in a cluster
Dealing with exemptions in bunch zenith
Sending email from wrap up
Summoning another cluster from Batch
Serializing Batch pinnacle
45. Email Services
Outbound Email Services
Single Email Message
Sending Pdf connection
Sending Email Template
Joining VF page as a connection
Joining the Email to exercises
Making a PDF from future strategies
Mass Email Message
8. Overseeing Limits
2. Inbound Email Service
Making Inbound Email Handlers
Making Inbound Email Service
Making a toxic on inbound email
Conjure a bunch peak in view of Inbound
46. Timetable Apex
Actualizing Schedule Apex
Cron Trigger
Conjuring Batch Apex
Conjuring Future Methods from Schedule Apex
Conjuring the Callouts from Schedule Apex
Sending Email from Schedule Apex
Test Classes
Overseeing Limits
47. Triggers
1. Trigger Events
2. Trigger Context factors
3. Embed Triggers
1. Trigger. New in before embed and after Insert .
2. DML in before embed and after Insert.
3. Framework approval and before Insert Trigger Combination.
4. Framework approval and Before Insert and custom approvals.
5. Framework approval and Before Insert, Custom approval and after Insert trigger
Blend.
6. Framework Validation, Before Insert, Custom approval, after embed, Assignment Rule
Blend.
7. Framework Validation, Before Insert, Custom approval, after embed, Assignment Rule,
Pre-programmed message Combination
8. Framework Validation, Before Insert, Custom approval, after embed, Assignment Rule,
Automated message, work process Combination
9. Framework Validation, Before Insert, Custom approval, after embed, Assignment Rule,
Automated message work process 1, work process govern 2 Combination
10. Framework Validation, Before Insert, Custom approval, after embed, Assignment Rule,
Automated message work process 1, work process govern 2, Rollup outline mix
11.System Validation ,Before Insert, Custom approval, after embed ,Assignment
Manage, Auto Response work process 1, work process lead 2 ,Rollup ,Formulas blend
4.Update Triggers
1.Trigger.Old
2.Trigger.OldMap
3.Trigger.New
4.Triger.NewMap
5.Recursive trigger
6.Trigger handlers
7.Trigger's on Parent Child objects
5.Delete Triggers
Trigger. Old
Trigger. OldMap
6.Undlete Triggers
Trigger. New
Trigger. New Map
Summoning Batch Apex from Triggers
Summoning Schedule Apex from Triggers
Summoning Email's from Triggers
Summoning future Methods from Triggers
Summoning Callouts from Triggers
Summoning peak classes from Triggers
Dataloader with Triggers
Test Classes
48. Diagram Programming
Summoning List of protest from Schema
Summoning List of field from a given protest
Looking at the information write and bringing PickList fields from the protest
Making a custom picklist field with the alternatives from the given picklist field from given question
Getting the rundown of tabs accessible in the composition
49. Extentions
Standard Controller
Standard Set Controller
Boot Strap
Legacy
50. Custom Setting :
Rundown
Hierarchial
INTEGRATIONS(With Out Coding)
Pinnacle based Sharing principles
Pinnacle based auto endorsement process
Wrapper Class
Visualforce :
1.Create VF Page
Utilizing Url
Utilizing Developer Console
Utilizing Eclipse
Utilizing Standard Navigation
2.Printing Static information
3.Binding the worldwide information on VF page
4.Global Objects in VF page
5. Apex:PageBlock
6. Apex:PageBlockSection and zenith :PageBlockSectionItem
7.Input Components
InputText
InputField
InputHidden
IinputSecret
InputTextArea
InputCheckbox
8.Output Components
OutputText
OutputLabel
OoutputField
9.Creating Custom Account protest Edit Page
10.Creating Custom Object Detail page
Inside CSS
InLine CSS
Outer CSS utilizing static Resource
12.JavaScipt in VF page
Inside javascript
Outer javascript
Occasions and approvals
Receipt pages
13.Jquery in VF page
Set up a module utilizing Static Resource
Set up a module utilizing Url
AutoComplete
Paginations
14.Ajax in VF page
Sforce association
Questioning information from VF page
DML tasks straightforwardly frame VF page without zenith
15.AutoLookup usefulness utilizing Ajax and Jquery
16.List Views